Bill Pirtle is writing a book to help business owners gain confidence in negotiating with a credit card processor. There are many items that are negotiable with most processors.

There are many horror stories I have heard as well. Most revolve around bad lease deals or agents stating that their company has a direct relationship with the card brands (NO ONE DOES).

Please help me in this process by sending me the good, the bad and the ugly in your dealings with credit card processors or sales agents.